--- title: The Great Office Supplies Caper | CRM description: CRM | Office Products & Business Equipment Resellers and their future prospects in the Digital Workplace --- [![Digitol Services](https://info.digitolservices.com/hs-fs/hubfs/Digitol%20%26%20E%26S%20Co-Branding%20Logo.png?width=131&height=64&name=Digitol%20%26%20E%26S%20Co-Branding%20Logo.png "Digitol Services")](https://www.EandSsolutions.com) - [Home](https://eandssolutions.com) - [About Us](https://eandssolutions.com/about-us/) - [About Us](https://eandssolutions.com/about-us/) - [Endorsements](https://eandssolutions.com/about-us/endorsements/) - [Privacy Policy](https://eandssolutions.com/about-us/privacy-policy/) - [Expertise](https://eandssolutions.com/expertise/) - [Business](https://eandssolutions.com/business/) - [Finance](https://eandssolutions.com/business/finance/) - [Planning & Strategy](https://eandssolutions.com/business/business-planning/) - [Operations Management](https://eandssolutions.com/business/operations-management/) - [Supply Chain](https://eandssolutions.com/business/supply-chain-for-small-business/) - [Intellectual Property](https://eandssolutions.com/business/intellectual-property/) - [Mergers and Acquisitions](http://eandssolutions.com/business/mergers-and-acquisitions/) - [Sales & Marketing](https://eandssolutions.com/sales-marketing/) - [CRM](https://eandssolutions.com/sales-marketing/crm/) - [E-commerce](https://eandssolutions.com/sales-marketing/e-commerce/) - [Digital Marketing](https://eandssolutions.com/sales-marketing/digital-marketing/) - [Social Media Strategy](https://eandssolutions.com/sales-marketing/social-media-strategy/) - [Sales Channel Development](https://eandssolutions.com/sales-marketing/sales-channel-development/) - [Technology](http://eandssolutions.com/technology/) - [IT Systems](https://eandssolutions.com/technology/it-systems/) - [Software Development](https://eandssolutions.com/technology/software/) - [Digitol](https://eandssolutions.com/digitol-solution/) - [Free Tools](https://eandssolutions.com/free-tools/) - [Blog](http://blog.eandssolutions.com/blog) - [Contact Us](http://blog.eandssolutions.com/contact) Search … Search ![keyboard2.jpg](https://info.digitolservices.com/hs-fs/hubfs/ExecutiveStrategicSolutions_Sep2016/Layout/keyboard2.jpg?width=1280&name=keyboard2.jpg "keyboard2.jpg") # The Great Office Supplies Caper ## [Digital Transformation must include sales compensation plans.](https://info.digitolservices.com/blog/the-foundation-for-a-digital-transformation-the-digital-compensation-plan) by [Ian M. Elliott](https://info.digitolservices.com/blog/author/ian-m-elliott) | 10/18/17 7:42 AM - [Tweet](https://twitter.com/share) We've been blogging content targeted at Office Products and Business Equipment Resellers for more than two years. Besides providing educational content relating to the industry, we have been focused on the path to digital business transformations,... [Read More](https://info.digitolservices.com/blog/the-foundation-for-a-digital-transformation-the-digital-compensation-plan) 1 Comment [Click here to read/write comments](https://info.digitolservices.com/blog/the-foundation-for-a-digital-transformation-the-digital-compensation-plan#comments-listing) Topics: [Business Transformation](https://info.digitolservices.com/blog/topic/business-transformation), [CRM](https://info.digitolservices.com/blog/topic/crm) ## [Office Products, Reducing Churn & Increasing Customer Acquisition](https://info.digitolservices.com/blog/office-products-reducing-churn-rates-and-increasing-customer-acquisition) by [Ian M. Elliott](https://info.digitolservices.com/blog/author/ian-m-elliott) | 8/25/16 8:00 AM - [Tweet](https://twitter.com/share) We're all constantly striving for sales growth, right? After all, if we sell more we make more, don't we? Well, sales growth has to be based on profitable sales before we make more - but, that's another topic. Here, I'm going to write about... [Read More](https://info.digitolservices.com/blog/office-products-reducing-churn-rates-and-increasing-customer-acquisition) 0 Comments [Click here to read/write comments](https://info.digitolservices.com/blog/office-products-reducing-churn-rates-and-increasing-customer-acquisition#comments-listing) Topics: [Business Transformation](https://info.digitolservices.com/blog/topic/business-transformation), [Business Planning](https://info.digitolservices.com/blog/topic/business-planning), [CRM](https://info.digitolservices.com/blog/topic/crm), [Web Traffic](https://info.digitolservices.com/blog/topic/web-traffic) ## [The Silent Killers - Office Products, Market Shrink & Customer Churn](https://info.digitolservices.com/blog/the-silent-killers-office-products-market-shrink-customer-churn) by [Ian M. Elliott](https://info.digitolservices.com/blog/author/ian-m-elliott) | 8/23/16 8:00 AM - [Tweet](https://twitter.com/share) Most business owners and operators intuitively understand it costs much more to win business from a new customer than it does from an existing customer. Most everyone in business also knows that it's an expensive and involved process to win new... [Read More](https://info.digitolservices.com/blog/the-silent-killers-office-products-market-shrink-customer-churn) 0 Comments [Click here to read/write comments](https://info.digitolservices.com/blog/the-silent-killers-office-products-market-shrink-customer-churn#comments-listing) Topics: [Business Transformation](https://info.digitolservices.com/blog/topic/business-transformation), [Small Business](https://info.digitolservices.com/blog/topic/small-business), [CRM](https://info.digitolservices.com/blog/topic/crm) ## [​​Resellers & CRM Systems For Small Business](https://info.digitolservices.com/blog/crm-systems-for-small-business) by [Ian M. Elliott](https://info.digitolservices.com/blog/author/ian-m-elliott) | 5/25/16 8:06 AM - [Tweet](https://twitter.com/share) ### **The Value of Contact Relationship Management Software** The use of software has become part of our daily lives, both for business and for all other day-to-day routine activities. For a business, it's difficult to imagine an owner attempting to run... [Read More](https://info.digitolservices.com/blog/crm-systems-for-small-business) 0 Comments [Click here to read/write comments](https://info.digitolservices.com/blog/crm-systems-for-small-business#comments-listing) Topics: [Business Transformation](https://info.digitolservices.com/blog/topic/business-transformation), [Information Technology](https://info.digitolservices.com/blog/topic/information-technology), [CRM](https://info.digitolservices.com/blog/topic/crm) ## [Small Business Marketing & Sales Channel Development](https://info.digitolservices.com/blog/small-business-marketing-sales-channel-development) by [Ian M. Elliott](https://info.digitolservices.com/blog/author/ian-m-elliott) | 3/29/16 9:32 AM - [Tweet](https://twitter.com/share) In many instances big business no longer serves the best interests of its customers. However, real advantages built up over the years through leveraging historical value propositions, lower costs and higher efficiency, gave big business time to... [Read More](https://info.digitolservices.com/blog/small-business-marketing-sales-channel-development) 0 Comments [Click here to read/write comments](https://info.digitolservices.com/blog/small-business-marketing-sales-channel-development#comments-listing) Topics: [Business Transformation](https://info.digitolservices.com/blog/topic/business-transformation), [Inbound Marketing](https://info.digitolservices.com/blog/topic/inbound-marketing), [Information Technology](https://info.digitolservices.com/blog/topic/information-technology), [CRM](https://info.digitolservices.com/blog/topic/crm) [All posts](https://info.digitolservices.com/blog/all) ### Subscribe to Email Updates ## ![Digitol Logo](https://info.digitolservices.com/hs-fs/hubfs/EandS_Solutions/Blog_Images/DIGITOL_logo_HiRes.png?width=200&name=DIGITOL_logo_HiRes.png "Digitol Logo") Become a founding member of our Digital Business Transformation Service! Learn more with a no-obligation phone consultation. [![Learn More](https://no-cache.hubspot.com/cta/default/885654/cef2e462-845b-41a2-b17e-511743e2c14c.png)](https://cta-redirect.hubspot.com/cta/redirect/885654/cef2e462-845b-41a2-b17e-511743e2c14c) ### The Office Products Trilogy ##### Free e-Books Authored by a 35-year executive veteran of the Office Products and Supplies industry and containing unique perspectives on the industry, the modern digital world, and roadmaps for independent office products resellers to set off down the path toward digital transformations. **Book 1** - *The Path to a Business Transformation* [![Free e-Book DIGITAL TRANSFORMATION Click Here for Access](https://no-cache.hubspot.com/cta/default/885654/e5cfbfc9-5025-45bf-aae4-8667e0394fdc.png)](https://cta-redirect.hubspot.com/cta/redirect/885654/e5cfbfc9-5025-45bf-aae4-8667e0394fdc) **Book 2** - *Mergers & Acquisitions: A $20 Billion Growth Opportunity* [![Free e-Book MERGERS & ACQUISITIONS Click Here for Access](https://no-cache.hubspot.com/cta/default/885654/e492f60b-40c4-47ac-a016-98d7aed323f4.png)](https://cta-redirect.hubspot.com/cta/redirect/885654/e492f60b-40c4-47ac-a016-98d7aed323f4) **Book 3** - *How the Industry has Failed the Resellers* [![Free e-Book INDUSTRY FAILS RESELLERS Click Here for Access](https://no-cache.hubspot.com/cta/default/885654/6050472f-7fae-4de4-b9f9-d25f0fc8be11.png)](https://cta-redirect.hubspot.com/cta/redirect/885654/6050472f-7fae-4de4-b9f9-d25f0fc8be11) ### Calculating Returns ##### For your Digital Strategy The world has transformed from analog to digital. Digital equals data and most business operators don't like messing with data! **Check out our suite of Business Calculators!** - Break the problem down into manageable segments. - Interactive - experiment and watch the results. - Develop a better understanding of how to translate effort into results. **Essential business tools to help you manage your digital transformation!** [![Calculators Click Here](https://no-cache.hubspot.com/cta/default/885654/061e5699-fff0-4e75-a389-3429d133ef87.png)](https://cta-redirect.hubspot.com/cta/redirect/885654/061e5699-fff0-4e75-a389-3429d133ef87) ### Business Projection Model Built to demonstrate a path for the growth and profit potential that can be achieved in either the office products or equipment channel when leveraging an integrated business platform designed for the 21st-century digital environment! Access our* FREE* proprietary business projection model. [![Financial Plan Modeling Platform Start Here](https://no-cache.hubspot.com/cta/default/885654/13deb993-4160-408a-b023-b55419f42867.png)](https://cta-redirect.hubspot.com/cta/redirect/885654/13deb993-4160-408a-b023-b55419f42867) ### IT Scorecard Access our proprietary Information Technology scorecard. Select answers from pre-populated drop-downs and develop your own task list and priorities for implementing a fully integrated software platform. Once an integrated technology platform is established, then start to have some fun transforming your business, leveraging business intelligence alongside **your** personality in **your** market. [![Access Free IT Scorecard](https://no-cache.hubspot.com/cta/default/885654/8bd222da-4d6c-422c-92f3-5d4ba8006304.png)](https://cta-redirect.hubspot.com/cta/redirect/885654/8bd222da-4d6c-422c-92f3-5d4ba8006304) ### Posts by Topic - [Business Transformation (101)](https://info.digitolservices.com/blog/topic/business-transformation) - [Industry News (43)](https://info.digitolservices.com/blog/topic/industry-news) - [Web Traffic (37)](https://info.digitolservices.com/blog/topic/web-traffic) - [Small Business (30)](https://info.digitolservices.com/blog/topic/small-business) - [E-commerce (26)](https://info.digitolservices.com/blog/topic/e-commerce) - [Inbound Marketing (26)](https://info.digitolservices.com/blog/topic/inbound-marketing) - [Information Technology (26)](https://info.digitolservices.com/blog/topic/information-technology) - [Social Media (21)](https://info.digitolservices.com/blog/topic/social-media) - [Intellectual Property (16)](https://info.digitolservices.com/blog/topic/intellectual-property) - [Mergers & Acquisitions (11)](https://info.digitolservices.com/blog/topic/mergers-acquisitions) - [Business Planning (8)](https://info.digitolservices.com/blog/topic/business-planning) - [CRM (5)](https://info.digitolservices.com/blog/topic/crm) - [Big Data (4)](https://info.digitolservices.com/blog/topic/big-data) - [Channel Convergence (2)](https://info.digitolservices.com/blog/topic/channel-convergence) - [Operations Management (1)](https://info.digitolservices.com/blog/topic/operations-management) see all ### [Relevant Reading](http://blog.eandssolutions.com/blog/rss.xml) ### Free Tools - [Business Projection Model](https://info.eandssolutions.com/why-must-you-have-a-financial-plan) - [Business Transformation eBook](https://info.eandssolutions.com/building-blocks-for-restructuring-a-business-for-success) - [IT Scorecard](https://info.eandssolutions.com/it-platform-for-small-biz-to-compete-in-digital-world) ### Contact Us Executive & Strategic Solutions LLC P.O. 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